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Privacy Policy

How Morthn collects, uses, discloses, stores, and protects personal information.

Last Updated

March 7, 2026

1. Scope and Controller

This Privacy Policy explains how Morthn collects, uses, discloses, and protects personal information through our websites, applications, APIs, and related services (collectively, the "Services").

For purposes of this Policy, Morthn is the data controller for personal information collected directly for account management, billing, platform operations, and security.

2. Information We Collect

We collect personal information you provide directly, information generated through use of the Services, and information from authorized third-party sources.

  • Account and profile data: name, email, organization name, role, login credentials, and account preferences.
  • Billing and transaction data: subscription plan, payment status, invoices, and limited payment metadata from processors.
  • Usage and technical data: IP address, browser/device data, page activity, feature interactions, logs, and diagnostics.
  • Workspace content: scan requests, creator handles submitted by users, reports, saved records, and related notes.
  • Communications: support requests, onboarding responses, and messages sent to us.

3. How We Use Information

We use personal information to provide and improve the Services, maintain security, and fulfill legal obligations.

  • Provide authentication, account access, and workspace functionality.
  • Process subscriptions, billing, and fraud prevention controls.
  • Generate creator insights, scores, and decision-support outputs.
  • Monitor performance, reliability, abuse prevention, and incident response.
  • Respond to support inquiries and communicate product or legal updates.
  • Comply with legal, tax, accounting, and regulatory requirements.

4. Legal Bases for Processing (Where Applicable)

Where required by law, we process personal information under one or more legal bases: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

When processing relies on consent, you may withdraw consent at any time, subject to legal and operational limitations.

5. How We Disclose Information

We do not sell personal information for monetary consideration. We disclose personal information only as described below:

  • Service providers and subprocessors (hosting, analytics, support, security, and payment providers) operating under contractual protections.
  • Integrated partners or platforms when you direct us to connect services or transfer data.
  • Legal or regulatory recipients where required by law, court order, or to protect rights, safety, and platform integrity.
  • Successors in connection with mergers, acquisitions, financing, or asset transfers, subject to this Policy and applicable law.

6. Cookies and Similar Technologies

We use cookies and similar technologies to maintain sessions, secure accounts, remember preferences, and measure product performance.

You can manage cookie settings in your browser. Disabling certain cookies may affect core product functionality.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide Services, enforce agreements, resolve disputes, and satisfy legal obligations.

Retention periods vary by data type, account status, and legal requirements. We may de-identify or aggregate information for analytics and operational uses where permitted.

8. Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including access controls, encryption in transit, logging, and environment-level security controls.

No method of transmission or storage is completely secure. You are responsible for safeguarding credentials and notifying us of suspected unauthorized access.

9. International Data Transfers

If personal information is transferred across borders, we implement legally required transfer mechanisms and safeguards where applicable.

10. Your Privacy Rights

Depending on your location, you may have rights related to your personal information, subject to legal exceptions.

You can submit rights requests through /privacy-rights or by emailing support@morthn.com.

  • Access, correction, deletion, and portability rights.
  • Rights to object to or restrict certain processing activities.
  • Rights to appeal a denied privacy request where required by law.
  • Rights to opt out of certain targeted advertising or profiling where applicable.

11. U.S. State Privacy Disclosures

To the extent U.S. state privacy laws apply, Morthn does not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under applicable law.

Authorized agents may submit rights requests on behalf of users where legally permitted and subject to verification requirements.

Where legally required and technically available, we process recognized opt-out preference signals tied to browser or device context.

12. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material updates will be communicated by posting a revised "Last Updated" date and, where appropriate, additional notice.

14. Contact and Requests

For privacy questions or rights requests, use our request center at /privacy-rights or contact support@morthn.com. To protect users and account security, we may require verification before fulfilling certain requests.

Where required by law, we aim to respond within 45 days and may extend once when permitted with notice.

15. Notice at Collection

A short-form notice describing categories of personal information collected, purposes, and retention is available at /notice-at-collection.

Quick links

Submit requests: Privacy Rights Request Center

Collection categories: Notice at Collection

Cookie disclosures: Cookie Policy

Processing vendors: Subprocessors

Customer processing terms: Data Processing Addendum

Privacy contact

For privacy questions, processing details, or rights requests, contact support@morthn.com.

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