MorthnLumen Med-Spa

Autonomy

Let it run itself — once it’s earned it.

Every action starts as a draft you approve. When a kind of work has a clean track record — you approved 8 in a row without changes — you can let the engine send those on its own. You decide, per kind, and you can turn it all off in one tap. Money, legal, and complaints always come to you, no matter what.

Emails

Draft & approve

Routine email replies and follow-ups

No decisions yet — approve a few and its track record builds here.

Texts

Draft & approve

Routine text replies and reminders

No decisions yet — approve a few and its track record builds here.

Review replies

Draft & approve

Replies to public reviews

No decisions yet — approve a few and its track record builds here.

Scheduling

Draft & approve

Confirmations, reminders, rebooks

No decisions yet — approve a few and its track record builds here.

CRM updates

Draft & approve

Contact and deal-stage updates

No decisions yet — approve a few and its track record builds here.

Routine tasks

Draft & approve

General routine, reversible actions

No decisions yet — approve a few and its track record builds here.

Always needs you

Invoices

Always needs your approval — money

Owner-approved

Quotes

Always needs your approval — money

Owner-approved

Payments & collections

Always needs your approval — money

Owner-approved

Refunds

Always needs your approval — money

Owner-approved

Contracts

Always needs your approval — legal

Owner-approved

Ad spend

Always needs your approval — spend

Owner-approved

✦ Auto-send runs only when a kind is on AND the action clears the safety checks AND there’s a real connected channel to send it. Anything money-moving, legal, a complaint, or account-changing is never eligible. See the queue on Needs you.