Memberships
Design your maintenance-agreement program
Pick a trade and your average repair ticket. We load a Good / Better / Best program from published operator benchmarks — you adjust it, and we flag any tier priced below what it costs to deliver. Save it, and your techs can pitch it at the door.
Open pitch-at-the-door →The ticket only computes an illustrative member saving (ticket × discount). It never moves a plan price.
Under the ~$19/mo market anchor (ServiceAgent/PipelineOn/SmartService, VENDOR telemetry). Acceptable for a deliberately stripped basic tier; a warning if this is your core plan — it clears cost-to-serve ($9.17/mo) but leaves market money on the table.
Clears both the cost-to-serve floor ($18.33/mo) and the ~$19/mo market anchor. Priced in a healthy band (VENDOR telemetry).
Clears both the cost-to-serve floor ($18.33/mo) and the ~$19/mo market anchor. Priced in a healthy band (VENDOR telemetry).
Already have members?
Import your roster instead of typing it in
Member roster
Drop your member roster and the membership engine fills — due-visit reminders, MRR, valuation — instead of typing members in one at a time. Create your plans first; a row naming a plan you don’t have is surfaced, never guessed into one.
Columns: plan / tier, and an email or phone (required). Optional: name, start date. Any header name — common variants are matched automatically.
Where these numbers come from
- Pricing bands: home-services membership-pricing telemetry (ServiceAgent / PipelineOn / SmartService, VENDOR). Density & renewal benchmarks: Elekes, EGIA / Contractor magazine. Discount tiers: practitioner convention.
- Member repair-discount tiers (~10% / 15% / 20%) are practitioner convention, not a vendor statistic.
- Price bands are national VENDOR telemetry, not Morthn results; adjust for your local market.
- The cost-to-serve floor is arithmetic (visits × cost-per-visit ÷ 12), not a citation.