Support
Get help with Morthn.
If billing, account access, or scanning is blocking you, this is the fastest way to reach us.
Direct support
support@morthn.com
Best for anything that is actually blocking usage: billing, access, broken scans, missing reports, or product issues that need a real reply.
Include the workspace email, the affected handle or scan, and one sentence on what you expected versus what happened.
Best info to send
Help us solve it faster.
What support covers
Billing and subscriptions
Payment status, plan changes, portal issues, failed checkout, or a workspace that looks locked incorrectly.
Account and access
Login problems, onboarding issues, missing workspace access, or a user who cannot reach the right dashboard.
Scan and report issues
Broken scans, stuck results, missing reports, platform-specific failures, or anything that looks wrong in scoring.
General product help
Questions about how to use shortlist, compare, billing settings, or the overall workflow.